When asked what’s the Top ERP System in Malaysia, experts respond with a list of six alternatives that serve various organizations in various ways. The top 3 systems are Retail Management Software, Web Solutions for Retail, and Customer Relationship Management Software. Of these, the first two software systems are more prevalent in the retail industry while the third platform, CRM, is more common in the financial or business-to-business sector. The lack of a standard ERP methodology in Malaysia has created an IT landscape that seems much like a jigsaw puzzle where each piece is needed but none exist. This leads to the following challenges.
Organizations have different needs when it comes to ERP implementations. Retailers, for instance, may look for ERP solutions which will automate order fulfillment, reduce inventory, supply data analysis, provide real-time monitoring, and integrate with customer and employee databases. Web-based solutions would allow e-commerce sites to update product data in real time and do stock. Web-based applications could also be used to keep tabs on vendors, negotiate contract terms, and manage internal resources. The listing for Web-based ERP software goes on, but the point is that it’s imperative for any ERP system to address the needs of different industries. The problem lies in choosing the right ERP system that would fit each organization’s unique needs.
Another significant challenge is the shortage of inter-function communication and transparency in ERP software. Most companies, for example, fail to fully understand the nuances of integration with existing systems and find it difficult to determine which systems must be implemented first and that may be phased out. There’s also the problem of integrating ERP modules with programs that have already been deployed. Typically, companies need the assistance of consultants to create ERP integration tasks simpler and more streamlined.
Another limitation for ERP implementation in Malaysia is its price. Bigger companies would surely be able to afford ERP software as its licensing prices are already within reach of most businesses. However, little and medium-sized companies would find it hard to buy, install and integrate ERP software due to its steep price tags. Additionally, maintaining an ERP system would require a lot of resources, which could seriously dent to the provider’s capital.
Regardless of these constraints, some companies have managed to design robust ERP systems that feature all the functions required for a robust ERP system. Cogentrix, for instance, is one such ERP solution. This company designs and implements customized ERP systems that address the special needs of companies. To be precise, Cogentrix has more than two hundred components that can be mixed and matched to create different scenarios for companies. Each scenario represents a normal business process that would need to be implemented in order to provide customers with the most up-to-date and accurate outcomes. A typical Cogentrix ERP module would consist of Customer Management, Supply Chain Decision Support, and other modules that would complement and improve upon each other.
Small and medium-sized companies cannot afford to be complacent when it comes to ERP systems. Even if their budget isn’t that high, they should still invest in a fantastic ERP system. The reason behind this is the fact that ERP systems are designed to facilitate and streamline procedures, which would in return translate to improved customer service, productivity and profitability. To make certain that ERP systems work for a company, it’s important for it to have a comprehensive evaluation and analysis done on a regular basis. This way, businesses can ensure that their ERP systems are modified and upgraded to match the changing market trends and requirements. In this manner, companies can be assured that their ERP system works well and will continue to serve the purpose for which it was created.
Another way to make certain that you have a top-notch ERP system is by employing only the best ERP consultants and technicians. There are many firms that claim to provide ERP systems and though they may be experts in the market, it would still be wise to check at the quality of the services and the results they’ve produced for previous clients. You might want to think about referrals from companies or clients that have used the services of these consultants or technicians before making your final choice. Additionally, you can always do more research about the company, its history, technology and how it caters to your business’ unique needs and requirements. In that way, you can make sure that your company will get the most out of your ERP system.
Overall, picking a top up system would require you to do a great deal of homework. Researching about the various ERP systems available today and the details about their features, function and modules would be very helpful in choosing the right one. With the data that you gathered, you can then assess your needs and identify which one is ideal for your company.